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FAQ

Pre-sale problems and solutions

Problem

Possible reasons

Solution

How about the product quality?

Hello, our products have the "National sports product Quality Inspection Center" issued by the test report.

How to guarantee the product?

Hello, the treadmill machine warranty is one year, the motor warranty is 6 years, and the over-insured products only charge the cost of parts; Power type equipment, car and other equipment complete machine warranty for one year, over-insured products only charge spare parts.

How to repair the quality problem in the later period?

Hello, our products are national warranty, after-sales problems can be directly called our company's after-sales service hotline: 400-887-6269, or 0516-86604333

How to tell whether online purchase is positive?

Hello, if you need to place an order online, you can go to our company's official shop or shop with our company's authorization documents to buy.

After-sales problems and solutions

Problem

Possible reasons

Solution

How to maintain a treadmill?

Now in our life, there are always some people who are very optimistic about fitness and sports, and people always go to some fitness venues to exercise when they have time. Fitness is a very good habit, which can adjust people's physical condition and make life more rich and vivid. In recent years, it is also a very important and popular way, so how should it be maintained in daily life?

About treadmill maintenance:

1. No matter what equipment or machinery, as long as it is used, we should pay attention to the maintenance of it, the service life will be extended after maintenance, and the use effect will not be affected, so the maintenance is to regularly clean the appearance of the fuselage, and clean up some dust under the machine, which should be wiped with some soft cotton cloth. However, it should be noted that do not use some acidic cleaners, otherwise it will affect the overall use effect.

2. There is a regular check on the treadmill, to check whether there is any abnormal object between the running belt and the running plate, because sometimes it is inevitable that there will be some small things or garbage and other things fell in it, if found, it should be removed immediately, and a mat should also be placed under the treadmill.

Common problems and solutions

Problem

Possible reasons

Solution

How to choose fitness equipment?

With the development of the economy and the proposal of national fitness, the sales of fitness equipment have been rising year by year. With the implementation of fitness programs, the improvement of people's living standards and the change of consumption concepts, etc., the sales of fitness equipment, especially home fitness equipment, have also played a big role.

Stores selling fitness equipment are filled with people asking for product instructions and buying fitness equipment. So what should we know about the successful purchase of home fitness equipment?

Full assessment of the current situation:

First of all, be aware of your current situation, such as what kind of fitness equipment you have now; Whether the equipment meets your needs, whether it is worn out, etc. What kind of equipment would you like to add if your current fitness equipment does not meet your needs? Is it rudimentary, advanced, or both? After thinking about it, you may wish to sort out the above questions and line up side by side. There are three advantages of doing this: first, you can have a more comprehensive understanding of your current situation; Secondly, it can let you know what kind of fitness supplies you need; It's good for you to think about money.

Take into account the characteristics of your gym:

Engaged in leisure and fitness activities need places, places are different, the fitness activities engaged in and the equipment used are not the same. So things like how big your room is, how tall your room is; What obstructions there are in the house; Availability of a suitable power source (some supplies require electricity); There is no empty space around your home, there is no swimming pool, etc., which must be taken into account before purchasing fitness equipment. Only by fully considering these circumstances can you choose the right way of exercise according to local conditions and buy the necessary fitness equipment.

Collect information about fitness equipment:

When you fully consider your current situation and understand the information of the fitness equipment. You can get some information from relatives and friends who have fitness equipment. In addition, you can also request the information you need from the Internet today.

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